Privacy Policy

1. General Policy

Use of personal information collected through the National Institutes for Cultural Heritage (NICH) Donation Portal Site (the “Web Site”) is limited to activities necessary to smoothly provide the NICH’s services, including receiving donations and comments via email or phone call. The NICH is committed to responsible management of personal information and use of personal information is limited to the scope indicated in Clause 4, “Purpose of Use.”

2. Legal Compliance

The NICH manages personal information in accordance with the Japanese Act on the Protection of Personal Information Held by Independent Administrative Agencies, Etc. (Act No. 59 of 2003), the Order for Enforcement of the Act on the Protection of Personal Information Held by Independent Administrative Agencies, Etc. (Cabinet Order No. 549 of 2003), the Rules for the Management of Personal Information Held by NICH, and the Detailed Regulations for the Handling of Personal Information Held by NICH.

3. Scope of Information Collected

The NICH does not collect names, birthdates, or other information that can be used to identify an individual, excluding the following:
(1) The Web Site automatically collects users’ Internet domain names, IP addresses, and other information pertaining to visiting the Web Site. The NICH does not link this information to data that can identify individual users. However, the NICH may take such measures when required by law, or to protect the rights of other visitors.
(2)Users will be asked to enter their name, e-mail address, phone number, and address when applying to make donations on the Web Site.

4. Purpose of Use

Use of information collected as indicated in each Clause above is limited to the following provisions.
Clause 3(1): This information is used to improve the content and services on the Web Site, such as for creating user-access statistics.
Clause 3(2): Depending on context, comments may be forwarded to the relevant division. The commenter’s name and e-mail address may be used to answer their inquiry.
Clause 3(2): This information will be used to send prizes or gifts offered through relevant programs and for event management purposes.

5. Use of Google Analytics

This website uses Google Analytics to assess site usage. Google Analytics collects information about users by means of cookies. For the Google Analytics terms of service and privacy policy, see the Google Analytics website. The NICH bears no responsibility for any damage resulting from use of the Google Analytics service.

6. Restrictions on Use and Disclosure

The NICH does not use personal information for purposes other than those specified in Clause 4, “Purpose of Use.” The NICH does not disclose personal information obtained through the Web Site to third parties, excluding those specified in Clause 8, “Third-party Vendors.” Notwithstanding the above provisions, the NICH may disclose personal information in the following cases:

  • when legally required to do so;
  • when there has been unauthorized access to the Web Site;
  • when there has been an unlawful act or threat of such an act; and/or,
  • in exceptional cases, when such action is deemed necessary.

The NICH may publish user-access statistics, but individual users will not be identifiable. The NICH may also use the context of an inquiry submitted through the Suggestion Box to add to the Frequently Asked Questions (FAQ) page of the relevant division.

7. Information Security Measures

The NICH will take all measures necessary to prevent accidental disclosure, loss, or other unauthorized use of personal information. The NICH is committed to responsible management of personal information.

8. Third-party Vendors

To enhance operation of the Web Site, the NICH may outsource the handling of personal information to third-party vendors. When outsourcing, the NICH will select a reputable third-party vendor with sufficient experience and competence in managing personal information. The NICH will take all measures necessary to ensure that third-party vendors appropriately manage personal information, including, but not limited to, specifying additional privacy provisions and/or including a nondisclosure clause in the service contract.

9. Scope of Application

This Privacy Policy only applies to the following Web Site: “https:// support-us.nich.go.jp/”. The handling of personal information on other web sites is the responsibility of the respective organizations.

10. Other Provisions

The NICH may revise this Privacy Policy at any time.